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Health and Sanitation Guidelines
Team Member and Guest Health
The health and safety of our team members and guests is our number one priority.
Guests
Limousines will be cleaned before and after each use. Please note that the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected. Any interaction with the general public poses an elevated risk of being exposed to COVID-19. We cannot guarantee that you will not be exposed during your visit. We appreciate your cooperation during this unprecedented time. For more information, please visit CDC.gov/coronavirus.
Hand Washing & Hand Sanitizer
Hand sanitizer dispensers and sinks have been placed at key team member contact areas. Proper handwashing with soap and correct personal hygiene is vital to help combat the spread of the virus. All Golden Nugget team members have received proper personal hygiene training and have been instructed to wash their hands with soap regularly (for 20 seconds).
COVID-19 Training
All team members have received COVID-19 training focusing on safety and sanitation protocols. Team members with frequent guest contact including Food & Beverage, Housekeeping, Facilities, Hotel Operations, and Security have taken more comprehensive training.
Personal Protective Equipment (PPE)
Appropriate PPE is worn by all team members based on their role and responsibilities and in adherence to CDC and/or state and local regulations and guidance. Training on how to properly use and dispose of PPE has been provided.
Hotel Guest Elevators
Team members clean and sanitize button panels frequently. Hand sanitizer is located in the elevator lobby.
Cleaning Products and Protocols
Golden Nugget uses cleaning products and protocols, which meet CDC and EPA guidelines and are approved for use against viruses, bacteria, and other airborne and bloodborne pathogens. We are working with our vendors, distribution partners, and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE.
Public Spaces
The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces including, but not limited to, front desk check-in counters, bell desks, elevators and elevator buttons, door handles, public bathrooms, room keys and locks, ATMs, escalator and stair handrails, casino cage counters, gaming machines, gaming tables, gym equipment, dining surfaces, and seating areas.
Guest Rooms
CDC and EPA approved cleaning and sanitizing protocols are used to clean guest rooms, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks, and flooring. All linens will continue to be washed at a high temperature and with appropriate cleaning products in order to eliminate viral and bacterial pathogens.